How can we help?

Tickets and invoices

Need help with a purchase or want to report a problem? Tell us what happened and include your order number if you already have a ticket.

Tickets and complaints: [email protected]

Invoices: [email protected]

Reservations and venue hire

Enquire about a table or a company event. Reservations require confirmation from our team.

Tables and company events: [email protected]

Group visits: [email protected]

Venue hire: [email protected]

Partnerships and media

Have a collaboration idea or a media enquiry? Contact the relevant team.

Partnerships: [email protected]

Media and press: [email protected]

Find us here

Mikołaja Kopernika 17A, 31-501 Kraków

The main entrance is on Kopernika Street at number 17A.

Before you visit

Check tickets, opening hours and visitor information. Our FAQ covers children, photography, accessibility and more.

Find us

Mikołaja Kopernika 17A

31-501 Kraków

Opening hours

Find us

Mikołaja Kopernika 17A

31-501 Kraków

Opening hours

Find us

Mikołaja Kopernika 17A

31-501 Kraków

Opening hours