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Good to know
Your ticket covers one entry, with no time limit until closing. It will arrive by email after payment.
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Tickets are also available at the venue. Need help buying online?
Questions before buying
Reduced tickets are available to school pupils, university students up to the age of 26, seniors aged 65+, pensioners, and visitors with disabilities and their carers. Please bring a document confirming your eligibility.
Yes. Children under 13 must visit with an adult. Visitors aged 13–17 may visit independently with written consent from their legal guardian. Children under 4 enter free of charge. Please keep in mind that the exhibition includes intense lights and sounds.
After payment, the system sends your ticket to the email address you provided during checkout. If it is not in your inbox, please check your spam folder.
Email [email protected]. If you have not received your ticket after a confirmed payment, first check your inbox and spam folder. The terms and conditions set out the rules for complaints and refunds.
Email us about your ticketSee all questions and answers