Privacy Policy
I. Personal Data Administrator
The controller of personal data is IMMERSIO ARTE, operating under the business name IMMERSIO ARTE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (LIMITED LIABILITY COMPANY) with its registered office at Stoczniowców 5, 30-709 Kraków, NIP (Tax Identification Number): 6793319477, e-mail: office@immersioarte.com.
II. Purposes and Legal Bases for Data Processing
We process your personal data for the following purposes:
Ticket Sales – for the purpose of concluding and performing a contract (Article 6(1)(b) of the RODO).
Newsletter Dispatch – based on your consent (Article 6(1)(a) of the RODO).
Image Recording (video surveillance and photos/videos from events) – based on the legitimate interest of the controller, which is to ensure security and to market our activities (Article 6(1)(f) of the RODO).
III. Scope of Processed Data
Depending on the circumstances, we may process the following data:
Full name,
E-mail address,
Image (recorded on the premises of Wesoła Immersive - New Media Art Center),
Technical data related to your use of the website (cookies – as described below).
IV. Data recipients
Data may be shared with entities that process it on our behalf (e.g., providers of IT, hosting, and newsletter dispatch services), solely on the basis of data processing agreements and in accordance with applicable laws.
V. Data Retention Period
Data related to ticket purchases: We store this for the period necessary to fulfill the contract and meet accounting obligations (typically 5 years).
Data processed based on consent (newsletter): This is stored until you withdraw your consent.
Video surveillance recordings: These are stored for up to 30 days from the date of recording, unless a recording constitutes evidence in legal proceedings.
Promotional materials containing personal images: These are stored for an indefinite period or until a valid objection is raised.
VI. Rights of the Data Subject
You have the right to:
Access your data,
Rectify your data,
Erase your data (if applicable),
Restrict the processing of your data,
Data portability,
Withdraw your consent (in the case of the newsletter),
Object to processing (e.g., regarding your image),
Lodge a complaint with the President of the Personal Data Protection Office (uodo.gov.pl).
VII. Voluntary Provision of Data
Providing your data is voluntary, however:
It is necessary to purchase a ticket online (without this data, the contract cannot be fulfilled).
Consenting to the newsletter is voluntary and does not affect other services.
Your presence on the museum's premises may result in your image being recorded.
VIII. Monitoring and Image
A video surveillance system is in operation on the museum's premises. A notice regarding its presence is located at the entrance. We may also capture photos and video recordings from cultural and educational events, which may be published in our promotional materials (website, social media). If you do not wish for your image to be recorded and used, please inform a staff member or submit an objection using the contact information provided.
IX. Cookies
Our website uses cookies for technical and statistical purposes. You can manage cookies in your browser settings.